I have been using Federal Way Carpets and recommending them for many years. Their work is very thorough and they frequently remove tea and coffee stains that they say may not clean out. The carpets and more them superficially clean and they had companies just “move the dirt around” my carpets but not these dry very quickly after a service. Their prices are very fair and Orion is always pleasant and goes the extra mile to get that tea spilled under my bed. They have saved me a fortune on replacing flooring because my carpets are 15 years old and they look GREAT!

Dear Chris,

I would like to take a moment to thank you for the fantastic job you and your team did cleaning our carpets. I know this wasn’t an easy job since it involved cleaning 100% wool carpets that had been damaged during a break in. I was very impressed by your extensive knowledge of how to care for and handle natural fibers as well as the fact that every stain (including latex paint, food stains, ink etc.) was meticulously cleaned and saved us from costly replacement. You have been a complete professional and a pleasure to work with both at this job and at our previous residences. My husband and I would recommend your company to anyone looking for excellent service and a very impressive job.

Thank you again for the great work and great service. I would highly recommend you to anyone in need of your services. As well I will make sure to use Federal Way Carpet Cleaning for all our carpet and upholstery cleaning needs in the future.

I can’t think of any way you guys could have done a better job.

Thank you for 14 years of continued excellent customer care. When we sold our home in Steilacoom, our 10 year old carpets looked brand new! Thank you and your team of professionals.