Over the past 25 plus years that I have called on Federal Way Carpet and Upholstery there has never been a time when I was unhappy with the service in any way. The quality and availability of services are top notch. They are trustworthy, loyal and extremely professional. I would recommend (and have) them to many friends. Thanks for a great job as always.

In 2007, I contacted Federal Way Carpet and Upholstery Cleaning because they are a local family owned business. They are the only company I have had to clean my carpets and upholstery since that time.

Over the years, I’ve had the same service technician in my home and rental property. He always arrives as scheduled and calls before arriving. His knowledge of special fabric considerations and stain removal is impressive; pets, no problem. When I phone, I am greeted by a cheerful person who already knows the square footage of my home and can accurately price the work that I want done. They are, without exception, always and genuinely personable. Their customer service is awesome.

In addition to cleaning, I have purchased carpet from them for a rental home, which they delivered and installed. The quality and price of the carpet, like their cleaning service, was surprisingly better than I expected. Their attention to detail in product and service is unsurpassed. I highly recommend them to everyone.

The service we received was top notch!
Everyone was very nice and helpful from the time we called in for a quote to when the gentleman showed up to complete the job. I loved the fact that I was engaged throughout the process and showed right away when something wasn’t cleaning up at 100%. But everything looked and smelled wonderful – that’s with us owning 3 huge labs!  Thank you for bringing Spring into our home!

I have had the good fortune to have Chris Wolfe and Federal Way Carpet Cleaning take care of my carpets for almost 20 years. I continue to use their service because I can count on exceptional professionalism and expertise, and integrity. Their work is meticulous. The quality of cleaning is impeccable.

Recently, the property management group which cares for my rental had it’s carpets cleaned with dry chemicals. Renters were moving in within a few days, and Chris was able to steam clean those carpets on very short notice. All pet odors and stains were removed, and I had peace of mind knowing the renters, with their young children, were moving into a clean house. I know that with Federal Way Carpet Cleaning, my carpets are not just clean but sanitized.

I whole-heartedly recommend Chris Wolfe and Federal Way Carpet Cleaning, and am confident that their expertise and quality of care will more than meet your expectations.