The work was beyond my expectations! They removed stubborn pet and urine stains from my carpets that I thought would never come out! I will have them out again in *** months for a refresher! Awesome work!

Just wanted to say thank you for another great job! Mike said you pulled through once again. The tenants were really concerned about the carpets, and I told them I was not going to replace them and that I was sure our guy (you 🙂 ) could clean them up real nice and of course they were skeptical and once they saw the carpets after you had been there, they were very happy, and the tenants son-in-law asked for your number. 🙂

In 2007, I contacted Federal Way Carpet and Upholstery Cleaning because they are a local family owned business. They are the only company I have had to clean my carpets and upholstery since that time.

Over the years, I’ve had the same service technician in my home and rental property. He always arrives as scheduled and calls before arriving. His knowledge of special fabric considerations and stain removal is impressive; pets, no problem. When I phone, I am greeted by a cheerful person who already knows the square footage of my home and can accurately price the work that I want done. They are, without exception, always and genuinely personable. Their customer service is awesome.

In addition to cleaning, I have purchased carpet from them for a rental home, which they delivered and installed. The quality and price of the carpet, like their cleaning service, was surprisingly better than I expected. Their attention to detail in product and service is unsurpassed. I highly recommend them to everyone.

Each time I contact Chris from Federal Way Carpet Cleaning, he is friendly, professional and extremely accommodating. Orion and Ed are excellent employees and so very friendly and thorough. I am always happy with the service provided and will continue to recommend FWCC to anyone seeking carpet cleaning services.