Thank you Chris,

The carpets look great compared to the last time when we used the dry system. Thank you for your quick and prompt availability and great service team. I will forward the invoice to accounting for payment.

Yours in hospitality
Rick Clarey
Director of Catering
Embassy Suites Seattle – Tacoma International Airport

Our home was recently burglarized and the thieves tracked in dog poop on our carpet. After cleaning it up we thought it would be a good time to actually have a professional steam clean our whole house.

I rarely (if ever) take a chance on a company with little to no reviews on Yelp, but I saw their advertisement on here so I figured I’d check out their website. Turns out they are family owned and have been around for many years. When I called, the phone etiquette was friendly and professional. Chris, the owner, was able to give me a quote over the phone, which they do using square footage instead of per room. I thought it was a decent price and I appreciated him telling me about their $50 off coupon on their website.

They were on time on the day of service, did a great job and it left no strong scent. Just FYI, they don’t use any toxic, harsh chemicals in their steam cleaning and there is no after scent.

Kent, WA

WOW! I couldn’t be more pleased with the way my carpets turned out. I am a stay at home mom of 3 boys under 3 years old, which as you can imagine is a recipe for white-carpet disaster. Apple juice, snacks, markers, play dough and the most fun to clean … potty- training incidents along with when they are oh so helpful to bring me my forgotten cup of coffee which then spills on the carpet as well!
I was ready to cash in their college savings accounts and replace all our carpet until Federal Way Carpet & Upholstery Cleaning Co. saved the day! They have cleaned twice now and each time the carpets look BRAND NEW!  Will definitely be telling all of my friends and family and absolutely be scheduling them again. THANK YOU Federal Way Carpet & Upholstery Cleaning for saving my kids college savings 🙂 Also, thank you for being flexible with our crazy schedules. I look forward to working with you again in the future.

Danielle H (Mom of 3 and proud owner of once again WHITE carpets)
Mark Templeman (Owner of Twin Lakes Realty)

Federal Way, WA

In 2007, I contacted Federal Way Carpet and Upholstery Cleaning because they are a local family owned business. They are the only company I have had to clean my carpets and upholstery since that time.

Over the years, I’ve had the same service technician in my home and rental property. He always arrives as scheduled and calls before arriving. His knowledge of special fabric considerations and stain removal is impressive; pets, no problem. When I phone, I am greeted by a cheerful person who already knows the square footage of my home and can accurately price the work that I want done. They are, without exception, always and genuinely personable. Their customer service is awesome.

In addition to cleaning, I have purchased carpet from them for a rental home, which they delivered and installed. The quality and price of the carpet, like their cleaning service, was surprisingly better than I expected. Their attention to detail in product and service is unsurpassed. I highly recommend them to everyone.